Executive Officers

Cassio Bobsin Chief Executive Officer (CEO)

Cassio Bobsin is our founder, a member of our board of directors and our chief executive officer. He is the founder of WOW startups Accelerator, the largest independent startup accelerator in Brazil. Mr. Bobsin holds a bachelor’s degree in Computer Science from the Federal University of Rio Grande do Sul, or UFRGS, an MBA in Business Management at ESPM, MsC in business administration from PPGA/UFRGS and also attended the Owner/President Management Program at Harvard Business School and Executive Program for Growing Companies at Stanford University. He is a member of the Young Presidents Organization (YPO) and an Endeavor Entrepreneur.

Mariana Cambiaghi Chief Financial Officer (CFO)

Mariana Cambiaghi is our chief financial officer, responsible for audit, financial and tax procedures, reports and strategic information since 2021. She is also a member of the audit committee of Armac Locação, Logística e Serviços S.A. She served as our chief controller officer from February to September 2021. Previously, Ms. Cambiaghi was controllership director of Azul S.A. (where she worked for more than 9 years) and she also worked for Deloitte and Ernst Young. Ms. Cambiaghi holds a business degree from FAAP – Fundação Armando Álvares Penteado, an accounting degree from Universidade Paulista and an MBA in business management from Fundação Dom Cabral.

Gabriela Vargas Chief Operating Officer (COO)

Gabriela Vargas is our chief operating officer, having been with us since 2009 on various teams, including people and culture management, organizational development, products and marketing. Along her trajectory at Zenvia, she has pioneered digital marketing initiatives on the Brazilian tech market, managed scale selling and client acquisition based on revenue prediction, managed our organizational culture project, which was instrumental for the obtention of the Great Place to Work (GPTW) certification, implemented a more agile management model and led our projects for revenue diversification and portfolio and margin expansion. She holds a bachelor’s degree in Marketing and Advertising and an MBA in Marketing Strategy from Unisinos. She also holds certifications in M&A Integration from Mercer, and Digital Transformation from SVIC (Silicon Valley Innovation Center) and Board of Directors membership from the Brazilian Corporate Governance Institute (IBGC). Ms. Vargas also acts as board member in Aegro Informática Ltda.

Lilian Lima Chief Technology Officer (CTO)

Lilian Lima is our chief technology officer. She has more than 30 years of technical and executive experience, working in software companies as Procergs, Mercador and Neogrid and acting as an entrepreneurial consultant in tech startup as MDM. With extensive experience in technology, software architecture, mission-critical operation, software development, management, strategic technology evolution, team building, change management and innovation. Between 2015 and 2019, she was technology director of Neogrid, a technology company for supply chain, responsible for a mission-critical operation with an global scope. She has been working at Zenvia since 2019, being responsible for the technology, software engineering and technology operation teams. Between 2013 and 2015, she was responsible for the architecture team at Neogrid and led important projects in the area of platform development and big data. Between 2018 and 2019, she was responsible for the technology area of a tech startup company that develops a solution for mobile devices management, acting as chief technology officer. Ms. Lima holds a bachelor’s in computer science and a software development post-graduate course at UFRGS.

Katiuscia Teixeira Chief People Officer (CPO)

Katiuscia Teixeira is our Chief People Officer, having over 18 years of experience in human resources in different sectors, including technology, industry and service. Ms. Teixeira has been leading our projects on people and culture, having contributed to strengthening our culture and values, a key element for our sustainable growth. Ms. Teixeira has a degree in Business Administration and a Master’s degree in Management and Business from Universidade do Vale do Rio dos Sinos and Institut d’Administration des Enterprises, Université de Poitiers.

Raphael Godoy Chief Marketing Officer (CMO)

Raphael Godoy is our chief marketing officer (CMO), having been with us since 2018 when he started his career at Zenvia as marketing manager, with a solid background developing marketing and sales strategies in different business environments such as telecom, real state and health industries. Since January 2021 he has been our chief marketing officer (CMO). Mr. Godoy holds a degree in Design from Universidade Mogi das Cruzes, a specialization in Marketing and a post-graduate degree in Business Administration (major in Finance), both from Fundação Getúlio Vargas (EAESP FGV). Mr. Godoy is currently attending to Insper’s Top Management Program in partnership with Harvard Business School.

Rogério Perez Chief Experience Officer (CXO)

Rogério Perez is our chief experience officer, having been with us since 2021. He is responsible for the customer support, customer experience, professional services and education departments. Mr. Perez holds a technology degree in Computer Sciences and Technology from the Instituto Municipal de Educação Superior – IMES and a bachelor’s degree in journalism from the Social Communications College of Universidade São Judas Tadeu. Mr. Perez is currently attending to Berkley’s Executive Leadership specialization program.

Shay Chor Investor Relations Officer (IRO)

Shay Chor is our Investor Relations Officer. Mr. Chor joined us from Atento, where he spent four years as Corporate Treasurer and Investor Relations Director. Prior to that, he worked six years covering both Brazilian and U.S. investors as a Senior Vice President on the Latin America Equity Sales desk at Goldman Sachs. Mr. Chor began his career in 1999 at UBS Warburg, having held different roles in the areas of equity sales, equity research, investor relations and structured finance at institutions such as Deutsche Bank, Banco Santander and Brasil Telecom. Mr. Chor holds a Bachelor´s degree in Business Administration from IBMEC, Brazilian Institute for Capital Markets.

Laura Hirata General Counsel (Legal)

Laura Hirata is our General Counsel. Ms. Hirata worked for ten years as General Counsel at Camil Alimentos, Netshoes and Alper Consultoria e Corretora de Seguros, as well as for almost ten years in top tier law firms in Brazil and the United States,. such as Cescon Barrieu and Simpson Thacher & Bartlett LLP. Ms. Hirata has a law degree from University of São Paulo and specialization courses from New York University and Harvard Law School.