Executive Officers

Cassio Bobsin Chief Executive Officer (CEO)

Cassio Bobsin is our founder, a member of our board of directors and our chief executive officer. He is the founder of WOW startups Accelerator, the largest independent startup accelerator in Brazil. Mr. Bobsin holds a bachelor’s degree in Computer Science from the Federal University of Rio Grande do Sul, or UFRGS, an MBA in Business Management at ESPM, MsC in business administration from PPGA/UFRGS and also attended the Owner/President Management Program at Harvard Business School and Executive Program for Growing Companies at Stanford University. He is a member of the Young Presidents Organization (YPO) and an Endeavor Entrepreneur.

Mariana Cambiaghi Chief Financial Officer (CFO)

Ms. Cambiaghi joined Zenvia in February 2021 as chief controller officer, being elected CFO as of September 1, 2021. Previously, she was controllership director of Azul S.A. (where she worked for more than 9 years) and also worked for Delloite and Ernst Young. Ms. Cambiaghi holds a business degree from FAAP – Fundação Armando Álvares Penteado, an accounting degree from Universidade Paulista and holds an MBA in business management from Fundação Dom Cabral.

Gabriela Vargas Chief Operating Officer (COO)

Gabriela Vargas is our chief operating officer, having been with us since 2009 on various teams, including marketing and communication manager, a role in which she managed scale selling and digital acquisition, amongst others, director of business development, a role in which she had the mission of implementing a more agile, people centric culture. She has broad experience in marketing strategy in the IT market. Ms. Vargas currently works with portfolio diversification, higher margin products, as well as market strategies. She holds a bachelor’s degree in Marketing and Advertising and an MBA in Marketing Strategy from Unisinos. She also holds a certificate in M&A Integration from Mercer and a certificate in Digital Transformation from SVIC (Silicon Valley Innovation Center).

Lilian Lima Chief Technology Officer (CTO)

Lilian Lima is our chief technology officer. She has been working at Zenvia since 2019, being responsible for the technology, software engineering and technology operation teams. She has more than 30 years of technical and executive experience, working in software companies as Procergs, Mercador and Neogrid and acting as an entrepreneurial consultant in tech startup as MDM. With extensive experience in technology, software architecture, mission-critical operation, software development, management, strategic technology evolution, team building, change management and innovation. Between 2015 and 2019, she was technology director of Neogrid, a technology company for supply chain, responsible for a mission-critical operation with an global scope. Between 2013 and 2015, she was responsible for the architecture team at Neogrid and led important projects in the area of platform development and big data. Between 2018 and 2019, she was responsible for the technology area of a tech startup company that develops a solution for mobile devices management, acting as chief technology officer. Ms. Lima holds a bachelor’s in computer science and a software development post-graduate course at UFRGS.

Murilo Costa Chief Sales Officer (CSO)

Murilo Costa is our chief sales officer, having been with us since 2021. He has a solid reputation with Enterprise and SMB software companies. Recently, Mr. Costa was the Vice President of Sales for Latin America for Pipefy. Prior to that, he held executive positions with Honeywell, CA Technologies, Pivotal Software (acquired by VMWare), Software AG, Sensedia and Motorola. Mr. Costa has expertise in sales management, GTM strategy, sales methodologies, ROI/business cases, strategic accounts, inbound, outbound, SMB, People/team management, global and local partner/channel/alliance management, customer success, professional services, pre sales, innovation, marketing programs, new business development. Mr. Costa holds a bachelor’s in computer science and an MBA in sales management from Fundação Getúlio Vargas.

Raphael Godoy Chief Marketing Officer (CMO)

Raphael Godoy is our chief marketing officer (CMO), having been with us since 2018 when he started his career at Zenvia as marketing manager, with a solid background developing marketing and sales strategies in different business environments such as telecom, real state and health industries. Since January 2021 he has been our chief marketing officer (CMO). Mr. Godoy holds a degree in Design from Universidade Mogi das Cruzes and specializations in Marketing and Business Administration (major in Finance), both from Fundação Getúlio Vargas (EAESP FGV).

Rogério Perez Chief Experience Officer (CXO)

Rogério Perez is our chief experience officer, having been with us since 2021. He is responsible for the customer support, customer experience, professional services and education departments. Mr. Perez holds a technology degree in Computer Sciences and Technology from the Instituto Mineiro de Educação Superior – IMES and a bachelor’s degree in journalism from the Social Communications College of Universidade São Judas Tadeu. Currently, he is attending Berkley’s Executive Leadership specialization program and expects to graduate in November 2021.

Shay Chor Investor Relations Officer (IRO)

Mr. Chor joins Zenvia from Atento, where he spent four years as Corporate Treasurer and Investor Relations Director. Before that, he worked six years covering both Brazilian and US investors as a Senior Vice President on the Latin America Equity Sales desk at Goldman Sachs. Mr. Chor initiated his career in 1999 at UBS Warburg, having held different roles in the areas of equity sales, equity research, investor relations and structured finance in institutions such as Deutsche Bank, Banco Santander and Brasil Telecom. Mr. Chor holds a Bachelor´s degree in Business Administration from IBMEC, Brazilian Institute for Capital Markets.

Laura Hirata General Counsel

Ms. Hirata has worked for ten years as General Counsel for Camil Alimentos, Netshoes and Alper Consultoria e Corretora de Seguros, as well as for almost ten years in top tier law firms in Brazil and U.S. such as Cescon Barrieu and Simpson Thacher & Bartlett LLP. Ms. Hirata has a law degree from University of São Paulo and specialization courses from New York University and Harvard Law School.